Frequently Asked Questions (FAQ)
☁️ Where is Sweet Fluffy Clouds located?
Sweet Fluffy Clouds is located in Gonzales, Louisiana.
📍 11400 Greenside Drive, Gonzales, LA 70737
🍭 Do you ship products?
Yes! Many of our products can be shipped throughout the United States.
Please check individual product descriptions for shipping eligibility.
🍨 Do you ship ice cream?
At this time, our homemade ice cream is available for local pickup and select local delivery only.
🥃 Do you offer adult-infused products?
Yes! We offer adult-infused cotton candy and select adult ice cream flavors.
🔞 Must be 21 years of age or older to purchase.
🎉 How far in advance should I book an event?
We recommend booking at least 2-4 weeks in advance. Larger events, holidays, and festival dates may require additional notice.
📅 How do I check if my event date is available?
Please call, text, or email us BEFORE placing your order for rentals, fruit tables, large catering orders, or event services.
📞 225-955-0527
🚫 What is your refund policy?
Sweet Fluffy Clouds does not offer refunds on custom orders, event services, rentals, or specialty products.
Date changes may be accommodated based on availability.
🍓 Do you offer fruit tables?
Yes! We offer:
🍓 Fruit Tables
🥕 Vegetable Tables
🍫 Chocolate Fountain Tables
🍉 Watermelon Fruit Cakes
Custom packages are available.
🎪 What event services do you offer?
We offer:
☁️ Cotton Candy Stations
🍨 Ice Cream Bars
📸 Cloud Capture Station
🎭 Photo Booth Experiences
🖤 Black Beauty Tent Rental
💰 Money Grab Inflatable
💡 Glow Cloud Tables
🥂 Signature Drink Bars
🍓 Fruit Displays
🎓 Do you offer fundraisers?
Yes!
We offer:
🍭 Cotton Candy Fundraisers
🍨 Ice Cream Fundraisers
☁️ Combination Fundraisers
Perfect for schools, churches, sports teams, nonprofits, and community organizations.
📚 Do you offer wholesale products?
Yes! Wholesale options are available for cotton candy, ice cream, party favors, and select specialty items.
Please email us for details.
🎁 Do you offer gift cards?
Yes! Sweet Fluffy Clouds gift cards are available and make the perfect gift for birthdays, anniversaries, teacher appreciation, graduations, and special occasions.
📖 Do you sell books and merchandise?
Yes! We offer books, cookbooks, bookmarks, gift bundles, and other Sweet Fluffy Clouds specialty items.
📞 How can I contact Sweet Fluffy Clouds?
📞 Call or Text: 225-955-0527
📧 Email: [email protected]
🌐 Website: www.sweetfluffycloud.com